EMOTIONAL INTELLIGENCE

 Hey people 

Today I would like to tell you about Emotional Intelligence.EMOTIONAL INTELLIGENCE means capability of a person to manage and control his or her emotions and also as well as other persons emotions.In other words it means a person influence the other person's emotions.

Emotional intelligence is a very important skill in a leadership.It has five main elements such as 

• SELF AWARENESS
• SELF REGULATION 
• SOCIAL SKILLS 
• EMPATHY
• MOTIVATION

What is self-awareness? If you are self-aware of what you are going through, you would be in a better position to understand others, and affect people around you. It also means you are aware of your strengths as well as weaknesses. When you experience anger, hold that moment and think what made you so angry. Keeping a journal always helps.

What is self-regulation? Self-regulation is the next step wherein you think before speaking. It is an important aspect where you can regulate yourself. This will impact others in a positive way rather than in negatively. Hold yourself accountable in case you make a mistake, and try to remain calm in every situation.

What is motivation? When you are motivated to do a series of tasks you will be in a better position to influence others. Work towards your goals consistently. Show your employees how the work is done and lead by example. Even if you are faced with a challenge try and find something good about the situation.

What is empathy? When you are able to put yourself in other’s shoe and think about a situation, it is known as empathy. Every successful leads should know how to empathise with others, if you want to earn their respect.

What are social skills? The last aspect is social skills and it is one of the important aspects. Social skills are all about communicating your point of view to. They are able to build a rapport with others which makes the relationship more comfortable.

THANK YOU

TIME MANAGMENT

Hey people

Today I would like to share how time management is very important to everyone, time management means how we manage time without waste of any minute because time is more valuable. Time management is a very important activity, it is a process of planning and controlling our specific activities in a short period of time. A good time management process helps to achieve your career goals in a short time period.

Time management process helps too,

• Reduce the stress level
• Helps to create daily tasks and activities
• Helps to complete first things first and last things last
• Perfection in activities
• More opportunities 
• More time available
• Set a time limit to a specific task
• Organize yourself
• Remove unimportant tasks or activities
• Plan ahead 

so many points are coming under the time management

Importance of Time management:

Time management skills are essential because few, if any, of us ever have enough time to do everything that is asked of us, or that we want to do.

Time management is defined as using your time productively and efficiently—but what about when you are working as productively as possible, and you still can’t get everything done? It may be better to think about time management as a combination of working productively and prioritising your time.

In other words, people who are good at time management are good at getting on and doing things. They are also, however, better at prioritising, and working out what really needs doing—and then discarding the other things.

They can do this because they understand the difference between urgent and important.

‘Urgent’ tasks demand your immediate attention, but whether you actually give them that attention may or may not matter.

'Important' tasks matter, and not doing them may have serious consequences for you or others.

For example:

Answering the phone is urgent. If you don’t do it, the caller will ring off, and you won’t know why they called—and it might be important. It may also, however, be an automated voice telling you that you may be eligible for compensation for having been mis-sold insurance. That’s not important.

Going to the dentist regularly is important (or so we’re told). If you don’t, you may get gum disease, or other problems. But it’s not urgent. If you leave it too long, however, it may become urgent because you may get toothache.

Picking your children up from school is both urgent and important. If you are not there at the right time, they will be waiting in the playground or the classroom, worrying about where you are. You may also inconvenience others such as teachers who are waiting with your children for you to arrive.

Reading funny emails or checking Facebook is neither urgent nor important. So why is it the first thing that you do each day? See our page minimising distractions to help you recognise and avoid other things that may distract you from getting your urgent and important tasks done.

This distinction between urgent and important is the key to prioritising your time and your workload, whether at work, at home or when studying.

It enables you to work out what to do first, and what can be left either until later, or not done at all. For example, if you leave an urgent but unimportant task, you may find that it becomes unnecessary.

Using a grid like the priority matrix below can help you to organise your tasks into their appropriate categories:

CUSTOMER RETENTION

HEY PEOPLE

Today I would like to explain what is customer retention and its importance. Customer retention means we maintain the best possible relationships with customers, for customer retention we need to provide a best value exchanging it creates customer relationships. and when you start a new organization your existing customers believe you and also support you, they can trust you with their money because you can give them the value of the exchange.

What is Customer Retention?

The Customer Retention definition in marketing is the process of engaging existing customers to continue buying products or services from your business. It’s different from customer acquisition or lead generation because you’ve already converted the customer at least once.

The best customer retention tactics enable you to form lasting relationships with consumers who will become loyal to your brand. They might even spread the word within their own circles of influence, which can turn them into brand ambassadors.

The Importance of Customer Retention:

You might have heard that it’s easier and less expensive to retain customers than to acquire them. The most recent statistics indicate that it’s true.

For one thing, you’ll spend five times less money on customer retention.

Additionally, at best, your probability of selling to an existing customer is at least 40 percent more likely than converting someone who has never bought from you before.

Existing customers also spend 31 percent more than new leads, and when you release a new product, your loyal customers are 50 percent more likely to give it a shot.

Those statistics should prove sufficient to compel you to build and test out a customer retention strategy.

Calculate the Customer Retention Rate (Customer Retention Rate Formula)

Few strategies and Techniques for Customer Retention :

• SET YOUR SALES GOALS
• MAP THE CUSTOMER JOURNEY
• TAKE A LOOK AT THE VALUE PREPOSITION
• COMMUNICATE WELL AND ENGAGE WITH CUSTOMERS
• EDUCATE YOUR CUSTOMER BY OFFERING GREAT CONTENT
• UNDERSTAND YOUR CUSTOMER PROBLEMS
• ASK FOR FEEDBACK
• TRAIN YOUR CUSTOMER RETENTION TEAM.

MY BLOG: PORTFOLIO MANAGEMENT

MY BLOG: PORTFOLIO MANAGEMENT: HEY PEOPLE Today I would like to explain what is portfolio management and why it is important. Here portfolio meaning is A RANGE OF INVESTME...

PORTFOLIO MANAGEMENT

HEY PEOPLE

Today I would like to explain what is portfolio management and why it is important. Here portfolio meaning is A RANGE OF INVESTMENTS HELD BY THE ONE PERSON OR ORGANIZATION.

What is Portfolio Management?

Portfolio Management defined as it is an art and science of making decisions about investment mix and policy, matching investments to objectives, asset allocation for individuals and institutions, and balancing risk against performance.

In other words, portfolio management explains a set of investment goals for a particular period of time horizon, to get more returns and to reduce the risk factors in investment options, and it refers to managing an individual’s investments in the form of bonds, shares, cash, mutual funds, etc so that he earns the maximum profits within the stipulated time frame. It is the art of managing the money of an individual under the expert guidance of portfolio managers.

And also portfolio management helps to develop the assets allocation strategy for individual and institutions,it is evaluated and optimize the total accounts , investment plans , scenarios and different types of investments, and it also helps to review the investment goals and change or modify the portfolio if it is necessary for the change.

Why portfolio management is important?

Portfolio Management is important for every individual and organization because it provides a several investment options and maintain their profits and reduce the risk ratio, Portfolio management is important in business because there are factors to consider that affect the success of the project, and thus the organization, as well as unexpected benefits from the investment.

Advantages of Portfolio management:

•  better strategic planning decisions
•  drive improved and sustained compliance
• compare projects
• better manage the project portfolio
• reduce overhead and bottleneck
• spend to be reduced
• generate reports that offer fast answers
• speeding up project turn times
• easily enforce standards
• better understand how decisions will impact your business.